kasino baji's Privacy Policy

1. Introduction

kasino baji places the highest priority on user privacy. This Privacy Policy ("Policy") provides a detailed description of what information is collected about you when you use our website, mobile app and related services, how it is processed, and how it is kept secure.

By using our services you accept the terms set out in this policy. To learn about the general terms of use for kasino baji's services, please read our Terms and Conditions, which contain detailed guidance on account management, deposits and withdrawals, and betting.

If this policy changes, we will publish the updated date and a summary of the changes on this page. For significant changes, registered users may be notified by email.

2. Information We Collect

2.1 Registration and Account Information

When creating an account, we collect the following information:

• Full name
• Date of birth (for age verification — minimum 21 years)
• Mobile number
• Email address
• Username and password
• Residential address (where applicable)

2.2 Identity Verification Information

To ensure security and for account verification purposes, we may request a copy of your National Identity Card (NID), passport or other government-issued identification.

2.3 Financial Transaction Information

During deposits and withdrawals, we record the transaction date, amount and mobile banking number. kasino baji currently processes payments via bKash, Nagad and Rocket.

2.4 Technical Information

When you use our site or app, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Operating system
• Page visit time and sequence
• Referral URL (if any)
• Cookies and session data

3. Purpose of Using Information

The information collected is used for the following purposes:

• To create, manage and secure accounts
• To process deposits and withdrawals
• To carry out age and identity verification (KYC)
• To prevent and detect fraudulent activity
• To provide customer service and resolve issues
• To analyse and improve platform performance
• To comply with responsible gaming guidelines
• To meet applicable legal obligations

We do not sell your information to third parties or rent it out for marketing purposes.

4. Data Storage and Security

4.1 Retention Period

We retain information for as long as your account is active and for any period required by applicable legal obligations. Financial transaction records may be kept for a specified period even after an account is closed.

4.2 Security Measures

kasino baji uses the following technical measures to keep your information secure:

• SSL encryption — all data is fully encrypted during transmission
• Secure server infrastructure and regular security reviews
• OTP-based login verification
• Suspicious activity detection systems
• Strict data access controls for staff

4.3 User Responsibilities

It is your responsibility to keep your password confidential and not share your account details with others. If you suspect unauthorised access, contact us immediately via live chat.

5. Sharing Information with Third Parties

kasino baji may share information with third parties in the following limited circumstances:

5.1 Payment Processors

To process deposits and withdrawals, we share the necessary transaction information with bKash, Nagad and Rocket. The privacy policies of these mobile banking providers apply to their own handling of that information.

5.2 Service Partners

Technology providers that assist in operating our platform, such as game studios and server services, receive only the minimum information necessary to carry out their functions. They may not use this information for any other purpose.

5.3 Legal Requirements

We are required by law to provide information upon a court order or a lawful request from a competent authority. In such circumstances, we will attempt to notify you if permitted by law.

6. Cookies and Tracking Technologies

The kasino baji website uses cookies and similar technologies. Cookies are small text files stored in your browser. They are primarily used for the following purposes:

• Maintaining login sessions
• Saving language and preference settings
• Security verification
• Analysing site usage (anonymous data)

You can disable cookies from your browser settings, but doing so may prevent some features of the site from working correctly.

7. User Rights

As a kasino baji user, you have the following rights:

7.1 Right to Access Information

If you want to know what information we hold about you, please contact us. We will respond within a reasonable time after verifying your identity.

7.2 Right to Correction

If any information in your account is incorrect, please contact our support team to have it corrected.

7.3 Right to Close Your Account

You may close your account at any time. However, some information may be retained for a specified period due to legal obligations. A voluntary self-exclusion option is also available as part of responsible gaming — full details can be found on our Responsible Gaming page.

7.4 Right to Lodge a Complaint

If you have any complaint regarding data protection, please contact us via our 24/7 live chat or by email.

8. Protection of Minors

kasino baji's services are for persons aged 21 or over only. We do not knowingly collect any information from minors. Age verification is mandatory at the time of registration. If it comes to our attention that a minor's information is present in our system, that account will be closed immediately and the collected information will be deleted.

9. International Data Transfers

kasino baji may use servers located in various countries. For any data transfers, we follow internationally recognised security standards and ensure contractual obligations with third parties so that your information remains fully protected.

10. Changes to This Policy

kasino baji may update this privacy policy as needed. After any change, the updated policy will be published on this page and the new date will be shown at the top of the page. For significant changes, we will endeavour to notify registered users in advance.

Continued use of our services after any change will be considered acceptance of the updated policy. To learn more about our services, read About Us.